UPSC question paper – 2011-2015 – Interpersonal Skills, Communication & Decision Making




#1. While travelling in a Delhi-registered commercial taxi from Delhi to an adjacent city (another State), your taxi driver informs you that as he has no permit for running the taxi in that city, he will stop at its Transport Office and pay the prescribed fee of ` forty for a day. While paying the fee at the counter you find that the transport clerk is taking an extra fifty rupees for which no receipt is being given. You are in a hurry for your meeting. In such circumstances, what would you do? [2013]

#2. You are the head of your office. There are certain houses reserved for the allotment to the office staff and you have been given the discretion to do so. A set of rules for the allotment of the houses has been laid down by you and has been made public. Your personal secretary, who is very close to you, comes to you and pleads that as his father is seriously ill, he should be given priority in allotment of a house. The office secretariat that examined the request as per the rules turns down the request and recommends the procedure to be followed according to the rules. You do not want to annoy your personal secretary. In such circumstances, what would you do? [2013]

#3. As a citizen you have some work with a government department. The official calls you again and again, and without directly asking you, sends out feelers for a bribe. You want to get your work done. You would... [2012]

#4. You are involved in setting up a water supply project in a remote area. Full recovery of cost is impossible in any case. The income levels in the area are low and 25% of the population is below poverty line (BPL). When a decision has to be taken on pricing you would... [2012]

#5. You are handling a priority project and have been meeting all the deadlines and are therefore planning your leave during the project. Your immediate boss does not grant your leave citing the urgency of the project. You would... [2012]

#6. You are the chairperson of a state sports committee. You have received a complaint and later it was found that an athlete in the junior age category who has won a medal has crossed the age criteria by 5 days. You would... [2012]

#7. You are handling a time-bound project. During the project review meeting, you find that the project is likely to get delayed due to lack of cooperation of the team members. You would.

#8. You are competing with your batch-mate for a prestigious award to be decided based on an oral presentation. Ten minutes are allowed for each presentation. You have been asked by the committee to finish on time. Your friend, however, is allowed more than the stipulated time period. You would. [2012]

#9. You have differences of opinion regarding the final report prepared by your subordinate that is to be submitted, urgently. The subordinate is justifying the information given in the report. You would... [2012]

#10. You, as an administrative authority, have been approached, by the daughter-in-law of an influential person regarding harassment by her in-laws on account of insufficient dowry. Her parents are not able to approach you because of social pressures. You would [2011]

#11. You have taken up a project to create night-shelters for homeless people during the winter season. Within a week of establishing the shelters, you have received complaints from the residents of the area about the increase in theft cases with a demand to remove the shelters. You would [2011]

#12. You are the officer-in-charge of a village administering distribution of vaccine in an isolated epidemic hit village, and you are left with only one vaccine. There is a requirement of that vaccine from the Gram Pradhan and also a poor villager. You are being pressurised by the Gram Pradhan to issue the vaccine to him. You would [2011]

#13. You have been made responsible to hire boats at a short notice to be used for an area under flood. On seeing the price mentioned by the boat owners you found that the lowest price was approximately three times more than the approved rate of the Government. You would [2011]

#14. You are an officer-in-charge for providing basic medical facilities to the survivors of an earthquake affected area. Despite your best possible effort, people put allegations against you for making money out of the funds given for relief. You would [2011]

#15. You have to accomplish a very important task for your Headquarters within the next two days. Suddenly you meet with an accident. Your office insists that you complete the task. You would [2011]

#16. A local thug (bad element) has started illegal construction on your vacant plot. He has refused your request to vacate and threatened you of dire consequences in case you do not sell the property at a cheap price to him. You would [2011]

#17. You have been asked to give an explanation for not attending an important official meeting. Your immediate boss who has not informed you about the meeting is now putting pressure on you not to place an allegation against him/her. You would [2011]


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