Last revised on February 26, 2022
Scope of this policy
- visitors and subscribers of the websites of RAMAN ACADEMY;
- natural persons contacting us through the contact or other forms available on the websites;
- subscribers to our newsletter(s);
- users signing in to use our services;
- users signing in to use Free services;
- users signing in to attend and/or watch webinars;
This policy includes a description of your data protection rights, including a right to object to some of the processing activities we carry out.
If you have general questions about your account or how to contact Customer Service for assistance, please check the contact us (www.ramanacademy.in/contact-us) page to contact our team.
Please note that if you contact us to assist you, for your safety and ours, we may need to authenticate your identity before fulfilling your request
WHAT DO WE DO WITH YOUR INFORMATION?
Collection of Information
For providing you better services we receive and store information about you such as:
Content published on RAMAN ACADEMY is accessible by all visitors. However, certain RAMAN ACADEMY features and services may require registration. Users may register (“sign-up”) on-site. Upon signing up, an account is created for the user (“Account”). Users who sign-up on-site are required to confirm their registration by clicking on an activation link that is sent to them via email. Users who sign in through Google are automatically activated. All active user accounts have the capability to use our free services and purchase other services.
Users are required to provide part or all of the following information below, depending on the features or services they wish to access (some of which may be automatically retrieved directly from Google):
- First and last name
- Email address
- Phone number
Once you complete activation, you will be able to create your profile.
We automatically track and collect certain non-personal information such as Website navigation data, Internet Protocol (“IP”) addresses, timestamps, and URLs. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our RAMAN ACADEMY community.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our Website, we may store such information on our servers.
Use of Information
We use your information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders, and your payments, and to communicate with you on these and other topics. For example, we use the information to :
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.+917649911100
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
To protect you against fraud, unauthorized transactions (such as money laundering), claims, and other liabilities, we only collect an identification number and order details which enable us to match each user to the payments he makes. We do not collect credit card information.
We use Razorpay for processing payments. do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Razorpay payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or call us at +917649911100
Vimal Sadan, near HP State co-operative bank, Chotta Shimla, Shimla, Himachal Pradesh 171002
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